Europe Stock, Duty-Free Fast Shipping
Before ordering and would like to know the shipping days
Bikes - Europe Stock, Duty-Free Fast Shipping
We only can ship to EU countries, other countries temporarily can not be distributed.
We will ship in 1-2 working days from Europe warehouse, you will receive a tracking code when we ship out your parcel and then 3-7 working days delivery to EU countries. Total 4-9 working days.
Sometimes, some models may temporarily out of stock. In this case, we provide a “pre-order” option and we will fulfill the pre-orders in chronological order as soon as the bike becomes available in our Europe warehouse.
How to track the parcel
We normally ship parcels by DPD and UPS express. You will receive a tracking code once we shipped your parcel out.
Please track your parcel on these sites:
DPD website: https://www.dpd.com/tracking
UPS website: https://www.ups.com/track?loc=en_US&requester=ST/
No update on your parcel's tracking information
1. Due to the COVID-19 Situation, DPD and UPS may not upgrade its tracking information timely. We have customers who gave us feedback about it. Please don't worry.
2. If your parcel doesn’t move more than 7 days, please contact us, we will help you locate your parcel. (Please attach your order number and tracking code on the email subject.)
Accessories shipping issue
Most of the accessories are in stock in China. In this case, we will ship parcel from China by air, and the average shipping days is 8~10 working days in these days. (If the accessory is out of stock, we will need to restock it before shipping your parcel, please kindly wait patiently)
Please track your accessories parcel here.